Terms of Service

These Terms of Service ('Terms') govern your access to and use of the NeeDoh® website and online store. By accessing our site or placing an order, you agree to these Terms.

We strive to display accurate product descriptions, images, and prices. Colors and textures may vary slightly. Product availability is subject to change without notice. We reserve the right to limit quantities or refuse orders at our discretion.

NeeDoh® is a registered trademark. Products sold through this store are genuine sensory toys intended for squeezing and stress relief — not for consumption.

All prices are shown in USD unless otherwise indicated at checkout. Taxes and shipping fees are calculated at checkout. Payment is processed securely through Stripe or PayPal. An order is confirmed only after successful payment authorization.

Shipping times and costs vary by destination and are displayed at checkout. Free shipping may apply to qualifying orders as stated on our website. Risk of loss passes to you upon delivery to the carrier.

Please review our Returns & Exchanges and Refund Policy pages for full details. Unopened items in original condition may be returned within 30 days of delivery, subject to our return procedures.

You agree not to:

• Use the site for unlawful purposes or to violate any applicable laws.
• Attempt to gain unauthorized access to our systems or customer accounts.
• Reproduce, scrape, or resell site content without permission.
• Misrepresent your identity or payment information.

Products are sold 'as is.' NeeDoh sensory toys are not medical devices and are not intended to diagnose, treat, or cure any condition. Discard any product that becomes punctured or damaged. Keep away from pets and young children without supervision.

To the fullest extent permitted by law, NeeDoh® and its operators shall not be liable for indirect, incidental, or consequential damages arising from use of our products or website. Our total liability shall not exceed the amount paid for the relevant order.

We may update these Terms at any time. Continued use of the site after changes constitutes acceptance of the revised Terms.