Question 1

NeeDoh 안에는 무엇이 들어 있나요?

Accepted Answer

NeeDoh는 무독성 도우 같은 물질로 채워져 있습니다. 쭉 짜기에는 안전하지만, 먹지 마세요!

Question 2

NeeDoh는 어떻게 세척하나요?

Accepted Answer

따뜻한 물과 순한 비누로 씻은 후 자연 건조하세요. 베이비 파우더를 뿌리면 매끄러움이 돌아옵니다.

Question 3

NeeDoh가 터지면 어떻게 하나요?

Accepted Answer

찢어지면 즉시 버리세요. 내용물은 무독성이지만 지저분해질 수 있습니다.

Question 4

해외 배송이 가능한가요?

Accepted Answer

네! 전 세계로 배송합니다. 배송비와 소요 시간은 결제 시 계산됩니다.

Question 5

Do you ship internationally?

Accepted Answer

We ship to the United States, Canada, United Kingdom, Australia, and New Zealand. Shipping costs and delivery times are calculated at checkout.

Question 6

When do I get free shipping?

Accepted Answer

Free standard shipping applies to qualifying orders of $35 or more before taxes, as shown on our website.

Question 7

How long does delivery take?

Accepted Answer

Orders are processed in 1–2 business days. Domestic delivery typically takes 3–7 business days; international delivery may take 7–21 business days.

Question 8

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards via Stripe, and PayPal where available. All transactions are encrypted and secure.

Question 9

How can I track my order?

Accepted Answer

Use our Track Order page with your order number and email, or click the tracking link in your shipping confirmation email.

Question 10

What is your return policy?

Accepted Answer

Unused, unopened items in original packaging may be returned within 30 days. See our Returns & Exchanges and Refund Policy pages for full details.

Question 11

Can I cancel or change my order?

Accepted Answer

Contact us immediately at support@needoh.com. Orders that have already shipped may be returned after delivery instead.

Question 12

Are these official NeeDoh products?

Accepted Answer

Yes. We sell genuine NeeDoh® sensory toys through authorized channels. NeeDoh is a registered trademark of Schylling.

Question 13

Do you offer wholesale?

Accepted Answer

Yes! Retailers and distributors can inquire through our Wholesale page or contact us with 'Wholesale' in the subject line.

자주 묻는 질문